While many gaming companies are still seeing opportunities of monetization through the live servicing aspect of gaming, there haven’t been a perfect example and unfortunately, Playstation Studios with Gran Turismo 7 by Polyphony Digital.
The short version on what happened with Gran Turismo 7 since its launch is that Polyphony Digital needed to extend an unusual maintenance window that left many players without playing the big important aspect of the game on day 1.
After the maintenance was over, players immediately noticed big changes particularly with requirements and cost for contents and cars that were higher in worst cases and completely changed expectations from player, no warning or notice beforehand.
Today, Polygon Digital announced and apologized for this event, claiming that they just wanted to re-establish the intended equilibrium and provide more accurate rewards based on time investment and completion, it was necessary to recalculate the rewards system as a whole.
As a token for another opportunity to regain trust of gamers, an equivalent of $15 worth of in-game credit, 1 million to be exact, will be granted to players that registered on day one and claim them by April 15.
Beside the credit, users will be noticing that rewards by finishing race on the top places will mean more rewards, increase the upper limit of non-paid credits in player wallets from 20M Cr. to 100M Cr and users can sell their cars, including legendaries and used cars.
Also, acknowledging that the patch not functioning as expected was the main cause for the extra time of the maintenance windows, the Playstation Studios member stated that a number of patches will be rolled out in the next month to add content and make grinding for credits less sacrificing and more engaging.